Aer Lingus complaint

Are you going on a business or personal trip on an Aer Lingus plane and is she late or canceling the flight in question?

Beyond the simple annoyance, this can also pose some logistical annoyances especially in case of correspondence, stopover or if someone or a taxi waiting for you at the airport of arrival. Then comes the idea of asking for compensation ... and that's your right. 

Time saving

By using a specialized company instead of contacting the airline yourself, you save a lot of time.

Right to compensation

Delayed flight, Overbooked flight, Canceled flight, Missed connection 

- 1500 km 

€ 250

1500 km - 3500 km

€ 400

+ 3500 km 

€ 600

Legal experts to take charge of your steps

First of all know that compensation does not depend on the company, it is now clearly regulated by the European Court of Justice by Regulation No. 261/2004 of February 11, 2004.


Delay of more than five hours, cancellation of flight, denied boarding ... No air transport user is immune to these problems. It is important to know that in these cases, you are entitled to compensation for each passenger, regardless of the airline, since compensation is an obligation issued by European legislation. To be eligible, the flight must be from or to the European Union (which also includes Switzerland, Norway and Iceland).


It happens that the airline, hoping to take advantage of the ignorance of passengers about their rights, refuses any compensation.


If you are concerned by this prejudice, and you do not want to take the lead with Aer Lingus, which can refuse to compensate you, a service of legal experts can help you in these tedious steps. They take care of everything. This service is completely free if the procedure does not succeed. Only in case of obtaining a compensation to your place, they take 30% (ATI) of the gains. 

Fill out the form below :

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  •     Delay / Cancellation
  •     Strikes
    Delay / Cancellation

In case of delay with Aer Lingus

From now on, passengers on flights delayed by more than 3 hours are entitled to request a mandatory delay compensation from the airline a on the flight, in this case Aer Lingus. This compensation corresponds to the same as in case of cancellation of theft.

The passenger no longer needs to prove his delay to be able to claim compensation, ends the heavy and long procedures. A mere acknowledgment of the delay is sufficient to claim compensation.

Know that in case of delay for "exceptional circumstances", no compensation is possible. The delay must therefore be caused by the responsibility of Aer Lingus.

As Aer Lingus is a European airline, based in a member country of the Union, the entire compensation process is therefore valid for flights operated on its lines. 


In case of denied boarding or cancellation of flight:

In the event of a strike, the airline is only obliged to compensate its passengers if the strike is due to its own staff. In this case, passengers may request to be placed on another flight or to be reimbursed for their ticket.

Aer Lingus presentation

Aer Lingus is an Irish airline headquartered in Dublin. His busiest line is Dublin-London. It has a fleet consisting mainly of Airbus and some Boeing. It serves approximately 80 European and North American destinations, and is present at major Irish airports (Dublin, Shannon, Belfast and Cork).


It offers on board a catering service and free refreshments: breakfast, lunch or dinner, coffee, tea, cold drinks ... It is also possible to request films to view on the individual screen placed in front of each passenger.