What are the ten least punctual flights in Europe?
Your plane is on time? You are lucky ! By analyzing the air data for the year 2018, the British company AirHelp has identified the lines that are lagging behind. …
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AirHelp App: technology in favor of passenger rights
Since its launch in 2013, AirHelp, the world’s leading start-up in claims for flight delays and cancellations, has carried out more than 5 million claims. For the next few years, …
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Aviation growth threatened according to AirHelp
AirHelp, an expert on air passenger rights, analyzes the aviation sector and stresses the importance of providing adequate passenger service. Lack of pilots and over-tourism cause significant damage in the …
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AirHelp outlines scenarios for post-Brexit air transport
AirHelp, a company specializing in the protection of air passengers, is concerned about the consequences of a “deal out of Brexit” and describes the different scenarios regarding the impact that …
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Damaged or lost luggage: only 1 in 4 passengers lodge a complaint
One of the biggest concerns of business travelers flying is to have their checked luggage lost or damaged during the trip. Yet, it seems that few of them make a …
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AirHelp presents the worst routes to fly in Brazil
AirHelp conducted a study of the air routes that have the worst performances in Brazil. Study presented for both domestic flights and international routes. The results show that the destination …
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AirHelp sues Ryanair for breaking the law in the terms and conditions
AirHelp, one of the largest air passenger support portals, sued the low-cost Irish airline Ryanair in the Berlin District Court. The subject of the action is a violation of the …
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Bankruptcy of Primera Air: what consequences for customers and agencies?
After Norwegian’s difficulties, the bankruptcy of Primera Air seems to confirm the fragility of the long-haul low cost model. Many customers will now try to get a refund. Primera Air …
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AirHelp: Only 1 in 10 travelers filed a claim for loss or damage to baggage
According to a survey conducted by AirHelp, one of the world’s largest passenger rights organizations, only 27% of European travelers have applied for compensation for damaged or delayed baggage issues …
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85% of airline passengers do not know their rights and it costs them dearly
This is apparent from a study conducted by the AirHelp compensation recovery site. A little known European directive allows financial compensation up to 600 euros per person in case of …
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